Mandro

Privacy Policy

Last updated: August 2025

Privacy Policy

Mandro (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered trip generation service (“Service”).

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address

Trip Information

  • Destination
  • Start date
  • Number of days
  • Number of travelers
  • Interests
  • Transport type
  • Budget
  • Custom prompt (optional)

Analytics Information

We use Google Analytics and Vercel Analytics to collect anonymized data about how users interact with our website, such as page views and traffic sources.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our trip generation service
  • To maintain and secure our systems
  • To analyze usage patterns through analytics tools
  • To send you service-related communications (such as account updates or important notices)
  • In the future, we may also send marketing or promotional emails. If we do, we will only send such emails where you have provided your consent, and you will always have the option to opt out.

3. Data Sharing

We do not sell or rent your personal information. We may share your data only in the following cases:

  • With service providers that operate our infrastructure (e.g., MongoDB hosting, analytics tools, email delivery platforms)
  • If required by law, legal process, or governmental request

4. Payments

Mandro does not process or store payment information. At this stage, no payments are collected through our service.

5. User Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the information we hold about you.
  • Deletion: You may request that we delete your account and associated data at any time.
  • Marketing Opt-Out: If we begin sending marketing emails in the future, you will be able to unsubscribe at any time by following the link in our emails or by contacting us directly.

To exercise these rights, contact us at support@mandro.ai.

6. Data Storage and Security

  • All data is stored in MongoDB databases hosted on secure cloud infrastructure.
  • We implement reasonable technical and organizational measures to protect your information.
  • At present, we do not apply a specific data retention policy; information is stored until you request deletion.

7. Legal Compliance

Mandro currently does not claim compliance with GDPR, CCPA, or other regional privacy laws. However, we handle data responsibly and in accordance with the principles described in this Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our Service after changes are posted constitutes your acceptance of the revised Policy.

9. Contact

If you have any questions or concerns about this Privacy Policy or our practices, you may contact us at:

📧 support@mandro.ai